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Frequently Asked Questions

All Questions
How can I send my CV to Moura?

Please visit the “Work with Us” page on our website, where you will find information on which positions are available and where you can upload your CV. In addition to our site, you can go directly to “www.vagas.com” and upload your CV there.

All available opportunities are posted online. You can apply to any position which interests you. If your CV passes our screening stage, we will contact you to arrange an in-house meeting.

Thank you for your interest in joining the Moura team

I would like to know what Moura is doing to protect the environment?

At Moura, we have a strict framework for environmental protection. We seek to set an example and be at the forefront of preserving biodiversity, using natural resources and maintaining compliance with the most up-to-date legislation.

Through our Moura Environment Programme (Programa Ambiental Moura – PAM), we have created a standardised environmental management system, and instilled a culture of responsibility to ensure that we implement and circulate its use. We strive to continuously improve our environmental performance.

Moura meets all environmental standards set by current legislation, including the recycling of batteries in accordance with the National Solid Waste Policy, Resolution CONAMA 401/08 and Law No. 12,305 / 10. The Company invests heavily in environmental safety at all of its plants, maintaining constant and stringent control of the air quality, water quality, and quality of land around its sites. Due to its investments and in accordance with legal requirements, Moura is ISO 14001 certified, which testifies that the company’s activities are environmentally responsible. In order to obtain and maintain its ISO 14001 certification, the company is submitted to periodic audits by an accredited certifier that is recognised by both national and international organisations.

What is the proper way to dispose of a battery?

At Moura, we have a recycling structure that aims to correctly dispose of all discarded batteries. Our entire Distribution Network are able to accept used batteries, which are then treated in accordance with the National Solid Waste Policy, Resolution CONAMA 401/08 and Law No. 12,305 / 10. All discarded batteries are returned to our manufacturing plants to then re-enter the production process, and almost 100% of its components are reused. For more information about battery disposal in your area, we ask that you contact your nearest centre. A list of our centres can be found on our Distribution Network page.

I have a boat and have always used a car battery in it. What is the main difference between boat and car batteries?

The main difference between the products is the fact Moura Boat offers a Deep Cycle type battery. The Boat products have been specially developed for use in marine vessels and offer a charge of up to 80% of its capacity, whilst this value is 20% for car batteries.

I would like to sell Moura Batteries. What should I do?

To be a Moura dealer, you should contact your nearest Moura distributor. A list of our centres can be found on our Distribution Network page.

What are the advantages of Moura manufactured batteries?

Our products are created with advanced technology. Our growing success story over the past 60 years is testament to our commitment to quality and to our customers, which is the reason for the company’s existence.

Moura batteries last up to 50% longer than ordinary batteries. They have laminated positive plates and a three-dimensional spatial structure to enable them to retain material on the grate, increasing resistance to both vibration and cycling. Our batteries also contain an anticorrosive alloy which ensures lower recharge time and significantly reduces the corrosive action of the electrolytes on the plates and connectors. Our car batteries offer higher performance in vehicles with electronic injection and are recognised by leading manufacturers as a product of superior quality.

I’ve lost my warranty. What should I do?

For your warranty to remain valid, you must keep your certificate of guarantee and submit it when you require technical support. Each certificate contains a serial number which matches the number which is laser engraved on the battery. To activate the warranty, please contact your local distributor.

Do Moura offer technical assistance?

Yes. We have our own Technical Support Network with more than 70 locations throughout the country. Certain centres offer a home care service, depending on their location and levels of demand for the service. To inquire about the availability of this service, we ask that you contact your nearest centre. The list of centres can be found on our Distribution Network page.

Are Moura Clean batteries sealed? Do they require maintenance?

Moura Clean batteries are sealed batteries and do not require maintenance. They have been specially designed for stationary use such as nobreaks, telecommunications, GTDE, oil and gas. They have greater resistance to cycling, higher temperatures, and are able to remain in standby mode for much longer than ordinary batteries. Moura Clean are certified for use in telecommunications by Anatel, who are the industry’s most demanding body. The batteries were also the first to be certified by Inmetro. They have a safety system which allows them to be used alongside electronic equipment and have even been adapted to deal with Brazil’s tropical climate so that they are able to operate at high temperatures.

What is the maximum temperature for Moura Clean batteries without affecting its useful life?

To achieve the estimated optimum useful life of four years, the batteries should be kept at a temperature of 25°C. Any higher than this and you should consult our technical brochure for a more accurate estimate of its useful life.

I would like to know if I can use a stationary battery in my car.

Stationary batteries are not recommended for use in cars. Car batteries are characterised by constant vibration and charges of high electric currents for just a few seconds (during vehicle start-up). Stationary batteries are designed to provide relatively low electric currents for longer periods, and operate under conditions of constant voltage fluctuation.

I would like to know the manufacturing date of a battery.

To find the date of manufacture of your battery, please check the code written on the product. This code is located on the upper part of the battery, and will consist of two letters followed by five numbers. If you are unsure, please contact our Customer Service team on 0800 701 2021, and a member of staff will be able to help you.

What is the correct procedure for recharging batteries with an electric charger? What is the amperage and charging time?

The most efficient way to recharge a battery is with a slow charge. By this, we mean a charge whereby the electric current is limited to 10% of the battery’s total capacity. For example: 60 amp-hour (Ah) battery – should be charged with a maximum current of 6 amps. Another factor that affects battery life is voltage when recharging. The higher the voltage, the greater the rate of gasification and, as a result, greater loss of electrolytes. In general, smart chargers are the most efficient for maintining the eletric current at optimum levels and, once the battery is charged, will automatically switch off.

I need to know how long my car can be left idle without draining the battery.

Unfortunately, we cannot determine this as it is dependent on several factors, such as battery charge, electrical leakage, electric current required to start the engine, temperature etc.

How can I test whether the battery is at the end of its life? I want to avoid the unpleasant surprise of not being able to start the car!

The best way of doing this is by giving the battery a high charge and measuring the voltage at each end. If the voltage drops too low, it is a sign that the battery is empty or at the end of its life. To perform this test, we recommend that you visit one of our authorized centres in our Technical Support Network, where a responsible technician can perform the appropriate test. The list of centres can be found on our Distribution Network page.

Can car batteries be used for stationary purposes?

Yes, but only if you can rely on its durability. All car batteries are designed to release highly intense electric currents over short periods of time. Stationary batteries work best with much lower intensities over longer periods. At Moura, we produce stationary batteries with vented or VRLA technology, offering increased durability for use in fluctuating charge or standby appliances.

My car has air conditioning and power windows, and I’m going to install a powerful super-sound speaker. The battery is the original. Should I install a battery with a higher amperage?

It depends on the specification of the battery and the vehicle. It is important that the charging system and battery are scaled whenever you install new accessories with higher power consumption. Ideally, you should seek advice on your battery’s model from your electrician.

What is the main difference between stationary and car batteries?

Car batteries are designed to generate high electric currents for short periods of time in order to start the vehicle. Stationary batteries, however, are designed to generate relatively low currents for long periods of time. These are able to remain constantly charged throughout their operating life, which is called fluctuating charge or standby.

Moura’s stationary batteries are highly resistant to leakage and their efficient safety mechanisms mean that they can be installed alongside electrical equipment.

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