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Frequently Asked Questions

All Questions
How can I send my CV to Moura?

Please go to the “Work With Us” menu in the “Contact Us” section. There you will find information on vacancies available and you can register your resume.

All of our opportunities are posted on the site. You can apply when the opportunity is of interest to you. If your resume is approved at the screening stage, we call for a face-to-face process in our office.

We appreciate the interest in being part of the Moura team.

I would like to know what Moura is doing to protect the environment?

At Moura, we have a strict framework for environmental protection. We seek to set an example and be at the forefront of preserving biodiversity, using natural resources and maintaining compliance with the most up-to-date legislation.

Through our Moura Environment Programme (Programa Ambiental Moura – PAM), we have created a standardised environmental management system, and instilled a culture of responsibility to ensure that we implement and circulate its use. We strive to continuously improve our environmental performance.

Moura meets all environmental standards set by current legislation, including the recycling of batteries in accordance with the National Solid Waste Policy, Resolution CONAMA 401/08 and Law No. 12,305 / 10. The Company invests heavily in environmental safety at all of its plants, maintaining constant and stringent control of the air quality, water quality, and quality of land around its sites. Due to its investments and in accordance with legal requirements, Moura is ISO 14001 certified, which testifies that the company’s activities are environmentally responsible. In order to obtain and maintain its ISO 14001 certification, the company is submitted to periodic audits by an accredited certifier that is recognised by both national and international organisations.

What is the proper way to dispose of a battery?

At Moura, we have a recycling structure that aims to correctly dispose of all discarded batteries. Our entire Distribution Network are able to accept used batteries, which are then treated in accordance with the National Solid Waste Policy, Resolution CONAMA 401/08 and Law No. 12,305 / 10. All discarded batteries are returned to our manufacturing plants to then re-enter the production process, and almost 100% of its components are reused. For more information about battery disposal in your area, we ask that you contact your nearest centre. A list of our centres can be found on our Distribution Network page.

I have a boat and have always used a car battery in it. What is the main difference between boat and car batteries?

The main difference between the products is the fact Moura Boat offers a Deep Cycle type battery. The Boat products have been specially developed for use in marine vessels and offer a charge of up to 80% of its capacity, whilst this value is 20% for car batteries.

I would like to sell Moura Batteries. What should I do?

To be a Moura dealer, you should contact your nearest Moura distributor. A list of our centres can be found on our Distribution Network page.

What are the advantages of Moura manufactured batteries?

Our product is produced with high technology. Our growing success story over the past 60 years attests to our quality and commitment to our customers, reason for existing of our company.

Moura batteries last up to 50% longer than ordinary batteries. Its positive laminated plates and its three-dimensional spatial structure aid in retaining the active material to the grid, increasing resistance to vibrations and cycling. The batteries also have an anticorrosion alloy that guarantees less time in the recharges and significantly reduces the corrosive action of the electrolyte on the plates and connections. Our automotive batteries offer better performance in vehicles with electronic injection and are recognized by leading automakers as a superior product. Our product mix makes us apply to all fleets in the market, including start stop vehicle technology, EFB and AGM batteries.

I’ve lost my warranty. What should I do?

In order for the guarantee to be made, the consumer must retain the guarantee certificate and present it when requesting the service. Each certificate contains the same laser-engraved serial number as the accompanying battery. To trigger the warranty, the consumer must contact the distributor in his area. Once the certificate can not be located, you can request the service from the invoice and / or take the product to our authorized representative.

Do Moura offer technical assistance?

Yes. We have our own Technical Assistance Network with more than 80 points spread throughout Mercosur. Some exclusive distributors offer home care, depending on their area of action and according to the existing demand and the possibility of performing the service. To inquire about the availability of this service, we ask that you contact our exclusive distributor for your region. The list of all the distributors is in the Distribution Network option.

Are Moura Clean batteries sealed? Do they require maintenance?

Moura Clean batteries are sealed batteries and do not require maintenance. They have been specially designed for stationary use such as nobreaks, telecommunications, GTDE, oil and gas. They have greater resistance to cycling, higher temperatures, and are able to remain in standby mode for much longer than ordinary batteries. Moura Clean are certified for use in telecommunications by Anatel, who are the industry’s most demanding body. The batteries were also the first to be certified by Inmetro. They have a safety system which allows them to be used alongside electronic equipment and have even been adapted to deal with Brazil’s tropical climate so that they are able to operate at high temperatures.

What is the maximum temperature for Moura Clean batteries without affecting its useful life?

To achieve the estimated optimum useful life of four years, the batteries should be kept at a temperature of 25°C. Any higher than this and you should consult our technical brochure for a more accurate estimate of its useful life.

I would like to know if I can use a stationary battery in my car.

Stationary batteries are not recommended for use in cars. Car batteries are characterised by constant vibration and charges of high electric currents for just a few seconds (during vehicle start-up). Stationary batteries are designed to provide relatively low electric currents for longer periods, and operate under conditions of constant voltage fluctuation.

I would like to know the manufacturing date of a battery.

To know the date of manufacture of your battery, we ask that you verify the code engraved on the product. This code is located at the top of the battery, where it is laser engraved day, month and year of manufacture, Ex: B-27/06/18-C4-0396, manufacturing June 27, 2018. If you remain with any questions, please contact our SAC 0800 701 2021, we are on hand to serve you.

What is the correct procedure for recharging batteries with an electric charger? What is the amperage and charging time?

It is recommended to charge with constant voltage and variable current chargers (smart charger) with maximum current of 25% of the rated capacity of the battery. If you do not have intelligent corregedores, you should use slow loading. We understand as slow load the load in which the current is limited to 10% of the value of the capacity of the battery. Example: 60 Ah battery – maximum recharge current of 6 A. Another factor that damages the battery life is the recharge voltage. The higher, more gasification the battery will generate and, consequently, the greater the loss of electrolyte.
In general, smart chargers are the most appropriate because they regulate the current to the proper value and, once the battery is charged, they will automatically terminate the procedure.

I need to know how long my car can be left idle without draining the battery.

Unfortunately, we cannot determine this as it is dependent on several factors, such as battery charge, electrical leakage, electric current required to start the engine, temperature etc.

How can I test whether the battery is at the end of its life? I want to avoid the unpleasant surprise of not being able to start the car!

The best way of doing this is by giving the battery a high charge and measuring the voltage at each end. If the voltage drops too low, it is a sign that the battery is empty or at the end of its life. To perform this test, we recommend that you visit one of our authorized centres in our Technical Support Network, where a responsible technician can perform the appropriate test. The list of centres can be found on our Distribution Network page.

Can car batteries be used for stationary purposes?

Yes, but with the compromise of its durability, even the guarantee is restricted to 90 days. All automotive batteries are designed for high current intensities in short periods of time. The stationary ones work best with much smaller intensities and in long periods. Moura produces stationary batteries with ventilated technology or VRLA, which provide greater durability for flotation applications.

My car has air conditioning and power windows, and I’m going to install a powerful super-sound speaker. The battery is the original. Should I install a battery with a higher amperage?

It depends on the specification of the battery and the vehicle. It is important that the charging system and battery are scaled whenever you install new accessories with higher power consumption. Ideally, you should seek advice on your battery’s model from your electrician.

What is the main difference between stationary and car batteries?

Car batteries are designed to generate high electric currents for short periods of time in order to start the vehicle. Stationary batteries, however, are designed to generate relatively low currents for long periods of time. These are able to remain constantly charged throughout their operating life, which is called fluctuating charge or standby.

Moura’s stationary batteries are highly resistant to leakage and their efficient safety mechanisms mean that they can be installed alongside electrical equipment.

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